Cancellation Policy and Liability Waiver
Cancellation Policy
All Large Group Classes and Small Group Classes have a 4hr cancellation window. If you cancel outside of the 4hr window, there will not be a credit deduction. However, if you have to cancel within the 4hr window, one credit will be deducted from your account or a $15 cancellation fee.
This is to help instructors know how many people will be in a class for planning as well as being able to pay them an appropriate wage.
There is a 24hr personal training cancellation fee. If you cannot make your session with your trainer, please contact them to reschedule. If this is due to sickness or emergency, you will not have a session forfeited or deducted from your account. The fee is the payment of one session.
When signing up for a class or service at our studio, there is a liability waiver that is acknowledged and signed on the app. If for some reason this does not go through or you have not signed the liability form virtually, you will need to sign the liability form in the studio to have on file.
